Returns & Exchanges
At Toomey's Mardi Gras, we want you to be fully satisfied with your celebration supplies. If your order isn't quite right, you can return eligible, unopened items within 30 days of delivery for a refund.
Return Process
- 1.Review Eligibility
Ensure items are in original, unopened packaging. Please note that seasonal items, costumes, and custom beads may be subject to specific return restrictions.
- 2.Contact Customer Support
Email our team with your order number and the reason for the return to receive a Return Authorization number and the correct return shipping address.
- 3.Pack and Ship
Securely pack the items with the original packing slip and ship them back to us using a trackable shipping method of your choice.
- 4.Receive Refund
Once our warehouse inspects the returned goods, we will process your refund to the original payment method within 7-10 business days.
